At ITA Concept Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
1. Information We Collect
We collect personal information you voluntarily provide to us, including:
Contact details such as your name, phone number, and email address.
Service-related information such as your address, property details, and job description.
Payment details (processed securely through trusted third-party providers like Stripe or Square).
Communication preferences and records of messages, calls, or appointments.
We may also collect limited, non-personal information (such as browser type or IP address) to improve our website and services.
2. How We Use Your Information
We use your information to:
Provide, schedule, and complete handyman and renovation services.
Send appointment reminders, confirmations, and follow-up messages.
Communicate with you about quotes, billing, or service updates.
Send limited promotional offers or seasonal discounts (only if you’ve opted in).
Maintain internal records and ensure compliance with applicable laws.
3. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share limited information only when necessary to:
Process payments or complete your service (e.g., with payment processors or subcontractors).
Comply with legal obligations or respond to lawful requests by authorities.
All third-party partners are required to maintain confidentiality and protect your information.
4. SMS and Email Communications
By submitting your phone number or email through our website or booking form, you consent to receive service-related messages such as appointment confirmations, estimates, or follow-up notifications.
Message frequency varies. Standard message and data rates may apply.
You can opt out of text messages at any time by replying STOP, or request help by replying HELP.
You may also unsubscribe from promotional emails by clicking the “Unsubscribe” link in any message.
5. Data Security
We use secure systems and reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security of transmitted data.
6. Your Rights
You may request to:
Access or update your personal information.
Delete your data (except where required for ongoing legal or accounting purposes).
Withdraw your consent for marketing communications.
To make any of these requests, please contact us using the information below.
7. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 Email: [email protected]
📞 Phone: +1 (239) 218-8523